It would be great if we could trust everyone in the world, but as we all know, that’s not the case. Scams happen daily, and the solar industry is no different. These days, fraudulent activity is so cleverly made that even the most vigilant can find themselves a victim.

Have you done your research?

Thorough research is essential when considering solar installation. Although reviews can be helpful, fake ones are prevalent, so it’s important to be discerning even when reading these. If a company is not legitimate, this should become apparent quickly through online searches. People tend to share negative experiences more readily than positive ones to warn others against making the same mistake. To get an accurate picture, go through as many reviews as possible, check all their social media accounts, and don’t hesitate to ask questions to clarify any doubts. Taking these steps will help you avoid potential scams and make a more informed decision. Remember, there’s no such thing as too much research when choosing the right solar installer.

Is an offer too good to be true?

Be cautious of deals that seem too good to be true, as many fraudulent companies use these tactics to lure customers. If you haven’t researched the average costs of solar installations, you might be tempted by offers that don’t actually exist. To avoid this, call several companies to get quotes and compare prices. Don’t rush into a deal with the first company that contacts you. By gathering multiple quotes, you can better understand the market rate and spot offers that are suspiciously low, potentially saving you from falling for a scam. Just because something is cheap, doesn’t mean it’s good.

Are they asking for too many details?

If a solar company cold calls you and immediately requests a lot of personal information, this is a red flag. Scammers often seek to obtain your details quickly to take your money without providing any legitimate services. When in doubt, ask for their contact information so you can research them and call back at your convenience. If the representative pressures you to sign up immediately, this is a strong indicator that the company might not be trustworthy. Always take the time to verify their legitimacy before sharing any personal information.

How not to fall victim to solar scams

To find a reputable solar installation company, conduct thorough research. If you receive a call from a salesperson, never give out your personal details over the phone. Instead, request their contact information and call the organisation back later to verify the legitimacy of the person who contacted you. Be especially cautious of anyone who claims they can replace your old solar panels with new ones at no or very little cost. Often, this means they are swapping your good-quality panels for inferior ones. Trust your instincts; if something feels off, it’s likely because it is. Always prioritise due diligence to avoid falling victim to scams.

Your Solar & Electrical Experts

Established in 2020, Tropical Solar and Electrical Services is a locally owned and operated company servicing homes and businesses throughout Mackay and surrounding areas including Moranbah, Sarina, Proserpine and Rockhampton. Whether it’s power on the roof or within the property, we’ll ensure it’s running as it should. Get in touch with our electrical experts today for a free quote. We’re available 24/7 for your convenience.